PRIVACY POLICY

1. Information We Collect

We collect various types of personal information to enhance your shopping experience and fulfill your orders:

• Personal Identification Information: Name, email address, mailing address, phone number, and payment information.

• Order and Transaction Data: Items purchased, shipping and billing information, order history, and preferences.

• Website Usage Data: IP addresses, browser type, operating system, pages visited, and how you interact with our site.

This information is collected through online forms, cookies, and web analytics tools.

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2. How We Use Your Information

We use the information we collect for several purposes:

• Order Fulfillment: To process and ship your orders and communicate order status updates.

• Customer Service: To respond to inquiries, resolve issues, and provide personalized customer support.

• Marketing: To send promotional emails, discounts, and new product updates. You can opt out of marketing communications at any time.

• Improvement of Services: To enhance our website’s functionality and improve customer experience through feedback and website analytics.

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3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal data. This includes:

• Encryption: We use SSL (Secure Socket Layer) encryption to secure all sensitive information during transactions.

• Access Control: We restrict access to personal data to authorized personnel only.

• Regular Audits: Our website and data storage systems undergo routine security audits to ensure compliance with the latest data protection standards.

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4. Third-Party Sharing

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting business, and providing services to you, including:

• Payment Processors: For securely processing payments.

• Shipping Partners: To deliver your orders.

• Marketing Services: To send newsletters or special offers.

These third parties are obligated to keep your information confidential and are restricted from using it for any other purposes.

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5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website:

• Cookies: Small files stored on your device that help us remember preferences and track visits.

• Analytics Tools: We use third-party tools like Google Analytics to gather anonymous data about how you use our website to improve our services.

You can control cookies through your browser settings. Please note that disabling cookies may impact your website experience.

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6. Your Privacy Rights

You have the following rights regarding your personal data:

• Access: You can request a copy of the personal information we hold about you.

• Correction: If your personal information is incorrect or incomplete, you can request that it be updated.

• Deletion: You can request that we delete your personal information, subject to certain legal obligations.

• Opt-Out: You can opt-out of marketing communications by clicking the unsubscribe link in our emails or contacting us directly.

To exercise your rights, please contact us at amidiamond@live.com or call us at 602-432-2920.

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7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required by law. When no longer needed, your data will be securely deleted or anonymized.

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8. Changes to This Privacy Policy

AMI Diamond reserves the right to update or modify this Privacy Policy at any time. If we make changes, we will post the updated policy on this page and revise the "Effective Date" at the top. We encourage you to review this policy periodically for any updates.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: amidiamond@live.com

• Phone: 602-432-2920 or 602-923-8200 

• Address: 7585 E Redfield Rd Suite 108, Scottsdale, AZ 85260